Is Jitter a problem for VoIP?
- 4 years ago
VoIP telephony has revolutionized the telecommunication industry forever and has become an influential technology. This new service has many advantages, making it perfect for both residences and businesses. To enjoy all the great benefits this system has to offer, it is essential to have a stable and strong internet connection since this technology works perfectly as long as that service is guaranteed.
No matter how good and well-planned a technology may be developed, it will always have limitations and its own Achilles’ heel. For VoIP, the internet is equally a blessing and a calamity: it is one of the main reasons that makes this service so inexpensive and convenient, but at the same time, VoIP completely depends on it to properly function. To put things within a context, if the internet connection begins to fail, the VoIP system will begin to do it in the same way, all thanks to Jitter. Let’s see how VoIP works to better understand what Jitter really is about.
How VoIP works
VoIP means Voice over Internet Protocol, so as its name reads, it is directly related to the internet. VoIP depends on a broadband connection to make calls or video conferences, send messages and much more. During a phone call, VoIP systems convert analog voice signals into digital packets that are sent over the internet from one phone to another. Basically, packets are pieces of data traveling across a network in fast intervals.
At this point, it is very clear that having a good, stable and strong internet connection is crucial for VoIP to be efficient. The quality of the call is proportional to the quality of the broadband connection. But, what happens when the connection is not so good or even starts to fail? The answer is easy: VoIP calls will experience a problem called Jitter.
Explaining Jitter
Voice data is divided and separated to form individual packets that will later travel to their destination. It is possible that during this process, the information does not arrive in the same order as how it was spoken or even some of these packets may be lost in the way.
In simple terms, Jitter is the delay of received packets and happens when data chunks travel inconsistently across the internet protocol. Calls in which Jitter interferes will be messy: words will be jumbled, sentences will miss out some words and they will even suffer from huge delays. Jitter is an important problem that affects productivity and it makes the use of a VoIP system an uncomfortable experience.
Causes of Jitter
Identifying exactly what the precise cause of Jitter is, could be a complicated task to accomplish since it could be just one factor or many at the same time. The only completely accurate aspect is that whatever disturbs the internet network will also affect the phone call quality.
• CONGESTED NETWORK - this could be the most obvious and common cause. Many devices connected to the same network and used at the same time will affect the broadband connection, and thus making it slow which may lead to loss of packets.
• WIRELESS NETWORK - Wi-Fi is an excellent tool since it provides the user more flexibility and mobility, but it causes weaker connections. The Wi-Fi may not be stable and powerful enough for VoIP phone calls because of inadequate signal strength.
• BAD HARDWARE CHOICE - internet connections essentially depend on hardware pieces such as modems and routers to work properly. Old, inadequate, damaged or obsolete hardware will interfere with the proper functioning of the internet.
How to fix Jitter
Do not lose hope on VoIP telephony because of Jitter. Although it can cause a lot of headaches, Jitter is easy to solve. Taking the proper actions will help users to avoid the negative consequences of a poor internet connection.
• USE A WIRED CONNECTION - wired connections are better since they are faster, stronger and stable than wireless ones.
• USE A JITTER BUFFER - since Jitter is caused by the loss of data packets, a Jitter buffer will ensure that those chunks arrive in the proper order and time and it will prevent them from getting lost.
• NETWORK HARDWARE - it is important to verify that the hardware is in optimal conditions. Also, investing in the right hardware will always improve the quality of the internet connection.
• INTERNET CONNECTION - to guarantee VoIP calls to have an excellent quality, it is fundamental to have a service with sufficient bandwidth, good upload and download speed that sufficiently fit the needs of the VoIP service.
Other use for VoIP numbers
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