"Stay Home, Stay Safe is not just a slogan, it is a life-saving reminder,” — Thus said a health specialist from the World Health Organization.

During the coronavirus (COVID-19) pandemic, safety comes first. This is the reason why many consumers rely on online shopping as a safe and “contactless” way of purchasing products nowadays.

Store closures have also been driving many consumers to purchase online. But, the question is — how safe is it? Can I click “Buy?” The answer is yes. 

Health experts agree that online shopping is low risk of COVID-19. There’s a consensus that it’s possible to shop online safely during this time, while practicing good hand hygiene and disposing of the packaging mindfully. 

Before clicking 'purchase,' it’s a great idea to reach out to the online shops on what measures they are taking to keep their employees safe. 

One of the leading online shops, Bangood, is taking safety measures to ensure the safety of its customers and staff.

Here are some frequently asked questions from the online store’s customers when shopping from its shop amid the outbreak:

“Recently, we have received tons of concerns and worries from our customers due to COVID-19. Here Banggood  would like to make an announcement, we hope we can provide a satisfied shopping experience for all of our valued customers as always. Darkness will be gone as long as we stick together, Banggood will always be with you.”

For safety products, household supplies, best buys, and great offers, click on the photo below:

Q: Will my package have COVID-19?

A: Each package is disinfected before leaving our warehouse. The World Health Organisation states that viral diseases cannot be transmitted through packages, but we still disinfect them for added safety. 

Q: Will order processing slow down?

A: At present, COVID-19 has been suppressed in China, and shipments in Chinese warehouses will not be affected in any way. The order processing time of warehouses in the United States and the Czech Republic is also still 3 days.

Q: Will the shipping time slow down?

 A: Due to COVID-19, some goods are restricted, and Banggod cannot ship to some countries. If it can’t ship your order now, it will ship it immediately after the restriction ends; this ensures you get your items as fast as possible.

As these restrictions are unpredictable, the shipping time limit for your order may be extended beyond what is displayed on the product page/checkout.

Q: Are there any adjustments to the after-sale policy?

A: If you are unable to accept the package and the package is returned, Banggood will not charge any fees and issue a full refund!

If you want to return an item and are presently unable to send it to the shop, it will extend the return time until the epidemic is over!

Q: What is Banggood doing during the COVID-19 virus?

A: The online store is working hard to supply certified sanitary products and complete in house testing to ensure that every product we offer you is safe, reliable, and meets the national safety certification. It  now offers a variety of masks, disinfection gel, and other epidemic prevention products, as well as household daily necessities. 

Banggood aims to do its part in helping the world to overcome COVID-19.