All-new version of QNB’s mobile app launched with innovative features

  • 3 years   ago
Qatar Islamic Bank (QIB), Qatar’s leading digital lender, has launched an all-new version of its mobile app, paving the way for introducing new and innovative features in the near future.
Creating a simplified and more engaging user experience, the revamped version adopts a convenient, “step by step”, approach with enhanced navigation to enable easy and full access to the bank’s digital services. It aligns with the bank’s vision and commitment towards simplifying customers’ banking experience and giving them full control of their finances.
The new QIB mobile app features easy-to-use English and Arabic interfaces, secure and smart biometric login, self-registration, smart shortcuts, and a combo navigation panel that allows customers to find all the offered products and services in simple steps, and get the help they need quickly within the app for a seamless and intuitive customized experience.
All transactions can now be completed within a few steps and customers will reap the benefits of the advanced and secured data systems to avoid filling or re-entering pre-registered information.
A smart button is introduced to help customers view their net worth, access special offers like instant finance and instant credit cards, and redeem their Absher rewards points, or reach out to their relationship manager for help and to book a branch visit when needed.
The minimalistic design facilitates the completion of all transactions without interruption, thus ensuring that customers are capable of locating all the resources and information they need in only a few quick steps.
"The mobile app has now become the primary channel for our customers as it offers instant service, convenience and maximum security. This is a key milestone towards the full digitisation of all our products and services, in line with our bank-wide digital transformation programme initiated to improve our customer experience and expand our digital services,” said Bassel Gamal, QIB’s group chief executive.
The QIB mobile app continues to register more than 1.5mn logins on average per month, making it the channel of choice through which more than 80% of retail transactions are made.