Ashghal honoured by EFQM for being outstanding organisation

The European Foundation for Quality Management (EQMF) honoured the Public Works Authority (Ashghal) with the ‘Recognised for Excellence – 3 stars’ for being an “outstanding organisation”.

A press statement issued officially by Ashgal on Saturday said that the Public Works Authority is the "first governmental entity of the sort to achieve this recognition under the new, improved 'EFQM 2020' model in the region.”

The press statement mentioned that this particular honour is an evidence of how the organisation implements different project works and enhancements despite the unprecedented times. This honour is one of the prestigious awards given to number of leading institutions worldwide for their outstanding performance.

This award received by Ashghal also confirms the improvement of its organisation while focusing on customers and partners, satisfaction, improved quality of output, developed operational efficiency and effectiveness and the whole improvement made by their tasks.

Qatar’s Public Work Authorities received the 'Recognised for Excellence - 3 Stars' award after one week-long assessment by a team of specially-trained and licensed assessors from EFQM. The assessment represents the outcome of efforts to adopt continuous improvement as a culture and business norm of Ashghal, serving and adding value to the projects and services provided.

Ashghal president Dr Saad bin Ahmed al-Muhannadi said the achievement is received according to the authority's motto, ‘Qatar deserves the best'. Dr al-Muhannadi said: “It’s a step in Ashghal’s journey towards excellence and evidence of our sustained development and improvement in all aspects of the authority’s business. It also reflects Ashghal’s commitment to providing the best to its customers and the public of Qatar and its mandate to raise its operational efficiency.”

Jamal Sharida al-Kaabi, manager of the Planning and Quality Department at the authority, said this award will improve and strengthen Ashghal’s reputation for high operational standards which has been built over the past few years.

Al Kaabi said: “In the last four years, Ashghal developed and improved over 300 operational processes and 22 corporate policies in addition to elevating its measuring, monitoring and evaluation approaches, which helped in the provision of factual evidence for superior performance that rises up to challenges.”

Public Works Authority Ashghal European Foundation for Quality Management Recognised for Excellence – 3 stars Qatar News Qatar Day Qatar